What is the goal of the investigation stage in consulting?

The investigation stage in consulting primarily focuses on gathering background information relevant to the client's situation. This stage is crucial as it involves collecting data about the client's current status, issues they face, and any relevant history that will inform future steps in the consulting process.

By accumulating this information, the consultant can form a comprehensive understanding of the client’s circumstances, which will enable them to tailor solutions effectively. This background knowledge acts as a foundation for building rapport and assessing readiness for change but is distinct in its primary role of information gathering. The insights gleaned during this stage directly influence action steps designed in later phases, ultimately guiding the consultant toward impactful recommendations.